Terms of use

Last updated: 3/02/2026

These Terms of Use govern your access to and use of the Elevage website and services, including Ellie. By accessing or using the service, you agree to these terms.

If you do not agree, do not use the service.

About Elevage
Elevage provides software tools designed to help winemakers record, organise, and recall vineyard and winemaking information. Ellie is a conversational interface that helps capture and retrieve this information.

The service is provided for informational and organisational purposes only.

Eligibility and accounts

You must be at least 18 years old to use the service.

If you create an account, you are responsible for:

Keeping your login details secure

All activity that occurs under your account

You agree to provide accurate information and to keep it up to date.

Use of the service

You may use Elevage only for lawful purposes and in accordance with these terms.

You agree not to:

Misuse or interfere with the service

Attempt to access systems or data you are not authorised to access

Use the service in a way that could damage, disable, or impair it

Use the service to upload or transmit malicious code

We reserve the right to suspend or terminate access if the service is misused.

Your data and content

You retain ownership of the data and content you provide, including winemaking records, notes, and inputs.

By using the service, you grant Elevage permission to store, process, and display this data solely for the purpose of providing and improving the service.

You are responsible for the accuracy and completeness of the information you provide.

Ellie and automated assistance

Ellie is designed to understand natural language and help structure information based on your input.

While Ellie is built to be accurate and helpful, you acknowledge that:

Interpretation may not always be perfect

You are responsible for reviewing and confirming recorded information

The service should not be relied on as the sole record for legal or regulatory compliance

Availability and changes

We aim to provide a reliable service but do not guarantee uninterrupted access.

We may update, modify, suspend, or discontinue any part of the service at any time, with or without notice.

Intellectual property

All intellectual property rights in the Elevage platform, including software, branding, and content, remain the property of Elevage or its licensors.

You may not copy, modify, distribute, or reverse engineer any part of the service without permission.

Third party services

The service may rely on third party providers such as hosting or analytics services.

We are not responsible for the availability or performance of third party services outside our control.

Disclaimer

The service is provided on an as is and as available basis.

To the maximum extent permitted by law, we make no warranties, express or implied, regarding the accuracy, reliability, or suitability of the service for any particular purpose.

Limitation of liability

To the extent permitted by law, Elevage is not liable for any loss, damage, or expense arising from your use of the service, including loss of data, business interruption, or indirect or consequential loss.

Nothing in these terms limits any rights you may have under Australian Consumer Law that cannot be excluded.

Indemnity

You agree to indemnify Elevage against any claims, damages, or expenses arising from your misuse of the service or breach of these terms.

Termination

You may stop using the service at any time.

We may suspend or terminate your access if you breach these terms or if required by law.

Governing law

These terms are governed by the laws of Australia. You submit to the exclusive jurisdiction of the Australian courts.

Contact us

If you have questions about these Terms of Use, you can contact us at:

Email: ellie@elevage.ai